SANTA FE -- In the coming weeks, FEMA will begin the process of consolidating all recovery operations in New Mexico into a single unified operation, including the Hermit’s Peak/Calf Canyon Claims Office. This initiative is specifically designed to boost efficiency and streamline processes, ultimately benefiting impacted individuals and communities. As part of this process, current staff will be integrated into the new operational structure, and we will be establishing a Chief Operating Officer (COO) role to lead the on-the-ground long-term recovery efforts and to reflect the change in focus from development to...

DENTON, Texas – New flood maps have been finalized and will become effective on July 17, 2024, for Victoria County, Texas. During the next six months, a FEMA compliance specialist will work with the community to update each floodplain ordinance and adopt these new flood maps. Residents are encouraged to examine the maps to determine if they are in a low-to-moderate or high-risk flood zone. The current and future Flood Insurance Rate Map can be viewed on FEMA’s Flood Map Changes Viewer at https://msc.fema.gov/fmcv.By understanding flood risks, individuals can decide which insurance option...

SANTA FE, NM –- The State of New Mexico Disaster Case Management team and United States Department of Agriculture’s (USDA) Rural Partner Network will partner with the Hermit’s Peak/Calf Canyon Claims Office Advocate Team in Guadalupita and Rociada for two resource fairs. The Resource Fairs on Jan. 16 and 18 will provide information one-on-one to those who may have filed a claim or who hope to file a claim. These fairs are to meet with area residents affected by the Hermit’s Peak/Calf Canyon Fire and subsequent flooding. These events make it convenient...

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DENTON, Texas – Nearly three years ago, a severe winter storm brought hazardous conditions to millions of people across Louisiana, Oklahoma, and Texas, causing widespread disruptions such as frozen pipes, impassable roads, and power outages.It marked the coldest winter storm in Texas since 1989, catching many residents off guard. Because areas in these southern states are not accustomed to these long-lasting severe winter events, many residents did not know how to stay warm and safe during severe winter weather."Winter weather can impact roads, schools, businesses, cause power outages and disrupt our daily...

SANTA FE, N.M. -- Three New Mexico families are sharing their stories about how the Claims Office has helped them get paid for losses from the Hermit’s Peak/Calf Canyon Fire.FEMA produced the videos, which are posted on YouTube. The participants did not receive any compensation for appearing in the videos.Video: Julie KincheloeJulie Kincheloe and her sister faced the daunting task of rebuilding their lives from scratch. “FEMA was very helpful,” Kincheloe says. “They gave us money. We purchased these sheds that we’re converting into tiny homes.”  Video: Cate TorresFrank and Cate...

DENTON, Texas – Preliminary Flood Insurance Rate Maps (FIRMs) are available for review by residents and business owners in all communities and incorporated areas of Choctaw County, Oklahoma.Property owners are encouraged to review the latest information to learn about local flood risks and potential future flood insurance requirements. Community stakeholders can identify any concerns or questions about the information provided and participate in the appeal and comment periods for the maps.This is Choctaw County’s first complete set of digital FIRMs. These maps serve multiple purposes, including defining Special Flood Hazard Areas (SFHAs)....

Volunteer and Donate Recovery can take many years after a disaster. There are many ways to help such as donating cash, needed items or your time. Learn more about how to help those in need. Don’t self-deploy to disaster areas. Trusted organizations in the affected areas know where volunteers are needed. Work with an established organization to make sure you have the appropriate safety, training and skills needed to respond. FEMA Voluntary Agency Liaisons (VALs) build relationships and coordinate efforts with voluntary, faith-based and community organizations active in disasters. Doing Business with FEMA...

SANTA FE, NM – The Hermit’s Peak/Calf Canyon Claims Office Advocate Connects events will continue through March 2024. The Advocate team is available each Tuesday and Thursday in January to assist anyone impacted by the fire and subsequent flooding who have questions or concerns about the claims process. The Advocate Connects sessions are weekly in-person events designed to provide you support, listen to your concerns, solve problems and advocate on your behalf. The sessions are open to anyone interested in learning more about the Claims Office and process. You don’t need to make...

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